Shipping Policy

Thank you for shopping with casaviahome.com. We’re dedicated to delivering your order quickly and reliably. Please review our shipping guidelines below:

Shipping Cost

Free shipping within the USA.

Order Cut-Off Time

Orders placed by 6:00 PM (CST, GMT-06:00, Chicago) Monday–Friday will begin processing the same day.

Processing Time

Orders are processed within 1–2 business days.

Transit Time

Delivery typically takes 4–7 business days.

Shipping Methods

Most orders are shipped via third-party freight carriers using 18-wheeler trucks.
For freight shipments, you’ll be contacted to schedule a curbside delivery appointment.
Please ensure you provide a valid phone number at checkout to coordinate delivery.

Order Confirmation & Tracking

After placing your order, you’ll receive a confirmation email verifying receipt and payment approval.
Once your order ships (within 1–2 business days), you’ll get a shipping notification with a tracking number and link to monitor your package.

Address Changes

To update your shipping address, contact us within 24 hours of placing your order.

Cancellations

You may cancel your order anytime before it has been dispatched.
If your order has already shipped, please see our Refund Policy for return options.

Damages & Issues

Inspect your order upon delivery and notify us immediately if it arrives damaged, defective, or incorrect.
We will cover the return shipping for damaged or incorrect items.

Contact Us
We want your shipping experience to be seamless. For any questions or assistance, please reach out to our customer care team: